Rated: 56.67% (6 votes)
Loading ...British Telecom ‘ DO YOU RATE THEM??? ‘
dannythomo
Hi everyone, after deciding to get the internet installed into my home, I decided to use BT as they are so “apparentley” highly rated. Um, second thoughts mabie.. I rang BT and spoke to one of there advisers in the sales department, ‘ ok straight forward you would think ‘ far from it.. I was told the engineer would be here within a week to install my line, ona given date.. Ok no problem. Never turned up. After ringing them back i was told that he would be here for sure in another week. ok so a thought, no problem we all make mistakes, right. No sighn of him. So after getting on the phone again, the engeneer turned up unexpected. Finally I thought, dispite the inconvinience. so after getting my internet connection set up after a cupple of days, I was online… Then i get a bill threw the post for my landline, as ive got two accounts apparently somthing i was not told when i rang them first off. I also have had a homehub handset malfunction on me whitch took 4 weeks to replace, with umpteen phone calls to BT concerning this. Everytime I ring hem I dont seem to be able to get a straiight answer out of them. One rep told me that you have 7 days to pay your pone bill another told me that uyou have 14 and another told me 28 and ‘and another told me 27 and 21′. A mean god man, this comnpany has the title British, is there no quality of service left in any telecom company out there… Orange being another one ive had trouble wit.. Money money money, thats all it is with theese companys….. once ya sighnd up ta hell wit ya, wen ya in that oral contract youvegota pay up or further action will be taken… sick of BT and sick of Orange. Ill not go in to them tho, because their history…